Check in on arrival
After using wheelbarrows, please take them back to the carpark for other arriving/departing guests.
Respect other guests on site -
DO NOT let children to run around other guests’ pitches
DO NOT Let children run or approach any dog that is not your own.
Parents/Guardians are responsible for children at all times.
Please turn any music and volume down to exceptionally low after 10pm.
Please recycle if possible.
DO NOT let children play in the wash facilities.
Only burn wood you have brought yourself or purchased from us.
Only use fire pits for fires and use a slab provided to protect the grass.
You MUST always have a bucket of water at your pitch, all fires and BBQ’s must be extinguished before you go to bed.
You MUST stick to the 5MPH speed limit on all tracks on the property.
DO NOT climb on any Dog play equipment e.g. Tyres, Tunnels, Sandpit. DO NOT let children climb on any dog play equipment.
Dog Owners MUST clean up all mess left by their dogs – dog poo, chewed toys, poo bags, please put these in the bins provided.
All dogs must be kept on leads whilst on the property of South Littleton, off lead areas include: Private secure garden pitch, secure one acre dog park, secure dog play area & the secure training areas.
Please keep to paths and DO NOT make new paths between pitches.
DO NOT go into the farmyard – this is private.
DO NOT allow children near any farm equipment/machinery whether it is stationary or in use.
Please leave your pitch, toilets and showers as you would wish to find them.
Please take all of the equipment that you bring home, including any damaged equipment.
GG & Belle’s knows that your privacy is important to you and that you care about how your personal data is used. We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Information about us
Address: South Littleton, Rattray, PH10 7HF
Our main trading address is the same as above,
Data Protection Officer: Georgia Garside
What does this policy cover?
What is Personal Data?
Personal data is defined by the General Data Protection Regulation (GDPR) as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.
Personal Data is any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic data and other online identifiers.
What are my Rights?
The right to access the personal data we hold about you.
The right to have your personal data rectified if it is inaccurate or incomplete.
The right to ask us to delete or otherwise dispose of any of your personal data that we have.
The right to restrict/prevent the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to portability. This means if you have provided personal data to us directly, we are using it with your consent or for the purposes of a contract, and the data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business.
Rights relating to automated decision making and profiling.
If you have any cause for complaint about our use of your personal data. You have the right to lodge a complaint with the information Commissioners Office.
What Data do you collect?
Depending on the use of GG & Belle’s, we may collect some or all of the following personal and non-personal data:
Name, DOB, Gender, Address, Email address, Telephone number, Business Name, Job Title, Profession, Information about your preferences and Interests, IP Address, A list of URLs starting with a referring site, your activity on our website.
How do you use my personal Data?
Under GDPR we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for one of the following purposes:
Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.
Personalizing and tailoring our services for you.
Communicating with you. This may include responding to emails or calls from you.
Supplying you with information by email AND/OR post that you have opted-in to.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR post with information, news and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
How Long Will you keep my personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
3 months if no further communication is needed
Do you share my personal data?
GG & Belle’s will not share any of your personal data with any third parties for any purposes, subject to one exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order or the instructions of a government authority.
Can I withhold Information?
To use our features and functions available on site you may be required to submit or allow for the collection of certain data.
How can I access my personal data?
If you want to know what data we have about you, you can ask us for details of that personal data and for a copy of it. This is known as a subject access request.
All subject access requests should be made in writing and sent to the email or postal address. If you make repetitive requests a fee may be charged to cover our administrative costs in responding. We will respond within one calendar month. We aim to provide a complete response, including a copy of your personal data within that time. In some cases, more time may be required to a maximum of 3 months from the date we received your request. You will be kept informed of our progress.
How do I contact you?
South Littleton, Rattray, PH10 7HF
After you book and the deposit/balance has been paid you will receive a receipt confirming payment. If a booking has not been paid in full by the due date issued will be cancelled and all money already paid forfeited. Deposits are non-refundable. Please bring your booking receipt at check in.
GG & Belle’s reserves the right to terminate or decline the booking of any guest(s) whose party make up or behaviour interferes or may interfere with the general comfort of other guests. In this event no refunds will be made.
Parents or guardians are always the responsibility of their parents or guardians. It is extremely important you know where your children are, always, Children should be supervised at all times throughout your stay here.
Amending your holiday
Changing your holiday during your stay
We cannot accept responsibility or compensation for circumstances beyond our control including but not limited to: natural disasters, bad weather, fire, technical problems.
Amending your booking
If you wish to change some elements of the holiday after you haver placed your booking, GG &* Belle’s will try and meet your request however do not guarantee this will be possible. If you have to cancel your booking due to illness, accident or change in circumstances, we cannot guarantee a full refund however we will try to come to an arrangement. If you fail to arrive for your booking without a satisfactory explanation or written cancellation will not be entitled to a transfer of stay.
Major alterations to your booking
We try very hard to provide all facilities as advertised on our website. It may however be necessary to make some alterations in advance of your holiday. If any change is necessary, we will advise you in writing as soon as possible.
If we cancel your booking
We aim not to change any dates or cancel your booking, but in exceptional circumstances this may be necessary. We will inform you of the change is necessary, we will inform you in writing as soon as possible. If this happens you can: cancel your holiday with a full refund, accept the alternative arrangements or choose another available break from us at the advertised price.
Rules & Regulations
The person completing the booking is responsible for the conduct of their party, it is your responsibility to read the rules and regulations and abide by the rules. Not reading the rules is not an excuse, it is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions of booking.
Failure to disclose all relevant information or comply with these terms may lead to termination of the contract and loss of the booking without refund. GG & Belle’s reserves the right to ban individuals from future use of the site.
Anyone causing damage to any buildings, property or equipment of GG & Belle’s or South Littleton as a whole faces immediate eviction and prosecution. The person who made the booking will be responsible for and charged for any damage/loss caused by themselves or their visitors to the pitch or to any site facility or other residents property. Your personal belongings, vehicles, vans and their accessories and contents are left at your own risk. GG & Belle’s campsite or staff will not be liable for the loss, theft or damage of any property or injury, accident r mishap to any person or dog on the site. Customers must ensure that their property is secured and fully insured for any unforeseen eventuality.
Any information taken if required for the purposes of processing your booking. GG & Belle’s may process your data to keep you informed of our activities and to keep you updated with news, offers and other information that may be of interest to you. If you do not want us to use your information for the marketed purposes detailed, please let us know.
Cancellations & Refund Policy
Last Minute bookings – Please call with enquiries, payment must be made in full before arrival.
We reserve the right to turn away anyone who has not booked prior to arrival.
Full payment is required 4 weeks prior to arrival.
Cancellations more than 3 weeks prior to arrival will be fully refunded
Cancellations less than three weeks prior to arrival will be partially refunded at 70%
Cancellations within 72 hours of arrival are subject to no refund.